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Report a Claim

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Auto

Report an Auto claim if your vehicle was damaged or in an accident.

Property

Report a Property claim when there is building or structure damage or belongings are lost, damaged, or stolen.

Liability

Report a Liability claim when someone is injured on your property.

Workers' Compensation

Report a Workers' Compensation claim if an employee was injured in a work-related incident.

Windshield/Auto Glass

Report an Auto Glass claim when the only damage to your vehicle is to the glass.

Roadside Assistance

Request roadside assistance or submit an invoice for reimbursement.

Are you a Hastings policyholder or agent?
 

 

 

Report your claim by phone.

Phone
(800) 442-8277 ext. 6250

Submit your claim below

Show Additional Options

If you prefer, you can report your claim by phone.

Phone
(800) 442-8277 ext. 6250

For claim emergencies outside business hours (Monday – Friday, 8:00 a.m. – 4:30 p.m. EST), call (800) 442-8277 and follow the prompts.

Submit your claim below

For roadside assistance call (800) 255-7137 and select option 2

If your car breaks down, roadside assistance can help with services like tire changes, battery jump-starts, emergency fuel delivery, lockout assistance, and towing.

Submit a roadside assistance invoice for reimbursement

For Emergency Roadside Assistance reimbursement, download the form below. Email the completed form with a copy of the invoice.

pdf
QTS6070 (pdf)
829 KB
Submit an invoice for reimbursement

Report auto glass claims using ONE of the following options

Phone
(800) 255-7137 option 1

— OR —

Submit an invoice by email
Submit by Email

Contact the FirstCall Work Injury Hotline at the time of the injury

Call (844) 871-8628, immediately after the injury occurs, to talk to a skilled injury triage professional.

Learn about FirstCall Work Injury Hotline Report an incident that was not called in to FirstCall

Use ONE of the reporting options below to report an incident that was not called in to FirstCall, when the accident occurred.

Report it online

REPORT A WORKERS' COMPENSATION CLAIM ONLINE

— OR —

Report it by phone

Phone
(800) 442-8277 ext. 6250

— OR —

Complete the state form and submit by email or fax

Email State Form Fax State Form
(877) 520-0562

State Forms
Illinois Indiana Iowa Michigan Wisconsin

To report a claim:

  • Choose an option from the drop down menu above. If you are a Hastings policyholder, you can also contact your independent insurance agent.
  • Include as much detail on what happened as you can.
  • If you can’t complete the form or don’t receive a confirmation that the claim was received in our system, email or call our Claim Department at (800) 442-8277 ext. 6250.

Learn more on our additional claims information page.

 

Hastings Insurance Company
404 E. Woodlawn Ave.
Hastings, MI 49058

 

Monday-Friday
8:00 a.m. - 4:30 p.m. (EST)

 

(800) 442-8277


Insurance Journal Super Regional P/C Insurer
A.M. Best's Standing the Test of Time - rated A or higher for 50 years
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