Mutual Understanding

They’re called “soft skills:” the abilities used when interacting with other people. They’re not as easy to teach or even measure as more traditional skills like math or reading are. But they may be even more important in the workplace — no matter what kind of work you do. Soft skills...Full story

The Hastings Mutual Insurance Company Charitable Foundation recognizes the contributions of nonprofit organizations in the communities we serve. Each month, we’ll honor one of those organizations as our Nonprofit of the Month.

On a single night in 2018, more than 550,000 people — single people, families including children, and veterans —...Full story

Here’s a challenge for every insurance agent, whether they’re a 40-year veteran or just starting their first week: Offering a product that isn’t a product. A product is something a customer can hold — shoes or books, for example. A service is something that a customer can use — house...Full story